Privacy Policy

Last updated: April 4, 2026

At Gentleflow Cycle ("we", "us", or "our"), operated by Shree Gauri Pharma, we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application and website at gentleflow.in.

1. Information We Collect

To provide our cycle tracking and wellness services, we may collect:

• Account Information: Name, email address, and password (encrypted).
• Menstrual Health Data: Period dates, flow intensity, symptoms, mood, and cycle-related notes.
• Lifestyle Data: Sleep hours, stress levels, water intake, exercise, and energy levels — only when you choose to log them.
• AI Interaction Data: Messages you send to our AI assistant, stored to maintain conversation history.
• Device Information: Browser type, operating system, and general usage analytics to improve our service.

2. How We Use Your Data

Your data is used solely to:

• Provide personalized cycle tracking, predictions, and health insights.
• Power our AI features (Symptom Analyzer, Mood Coach, Wellness Hub) with context about your cycle.
• Generate analytics and reports to help you understand your health patterns.
• Improve the accuracy of cycle predictions over time.
• Communicate with you about your account (password resets, notifications).

3. We Do Not Sell Your Data

We will never sell, rent, or trade your personal or health data to any third party. Your menstrual health information is sensitive, and we treat it with the highest level of respect and confidentiality.

4. Data Storage & Security

• All data is stored in encrypted databases.
• Passwords are hashed using bcrypt — we never store plain-text passwords.
• All communication between your device and our servers is encrypted via HTTPS/TLS.
• Access to user data is restricted to authorized systems only.

5. Third-Party Services

We use the following third-party services:

• OpenAI (GPT-4o): To power our AI features. Your messages are processed but not stored by OpenAI for training purposes.
• Google OAuth: If you choose to sign in with Google. We only receive your name and email — never your Google password.
• PostHog: For anonymous usage analytics to understand how users interact with the app.

6. Your Rights

You have the right to:

• Access: View all personal data we hold about you.
• Export: Download your data at any time through your Profile settings.
• Delete: Request complete deletion of your account and all associated data.
• Correct: Update or correct your personal information.
• Withdraw Consent: Stop using the service at any time.

7. Indian Data Protection Standards

Gentleflow Cycle is operated from India and follows Indian data protection standards, including the provisions of the Digital Personal Data Protection Act (DPDP Act), 2023. We are committed to:

• Lawful and transparent processing of personal data.
• Collecting data only for specified, clear purposes.
• Providing easy mechanisms for data access, correction, and deletion.
• Implementing appropriate security safeguards to protect your data.

8. Children's Privacy

Our service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us